Our Culture

As a member of the North Shore Healthcare family, our dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Wisconsin Dells Health Services goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

Leadership Team

Executive Director – Scott Arneson

“The best part of my job is working with residents, families, and staff. I believe in making a difference through positive leadership.”

Director of Social Services–Sara Goldbeck

“Getting to know the residents and their families, providing freedom of choice, and advocating for the patients’ best interests are what makes the healthcare field so rewarding. By doing this, I work to provide the best care to those entrusted to us.”

Director of Rehabilitation–Amy Schmitt

“I enjoy working with the geriatric population. I enjoy the relationships and bonds that are formed. I especially enjoy the trust that is formed between the therapist and their patients. Often times we see patients with significant weakness and decreased functional mobility. Therapy helps patients to regain their strength, get their mobility back, and with the ultimate goal to return to their prior level of function.”

Admissions–Tracey Mackesey

“I have worked in healthcare for more than 20 years. I enjoy continuing to be an advocate for our residents and I work to assure a smooth transition.”

Business Office Manager–Susan Funk

“I am privileged to be able to assist people with making the best choices for their care.  Sometimes just taking the time to explain the issues in a way they can understand makes them feel confident and in control.”

Director of Nursing–Jennifer Prouza

“My favorite thing about this industry is that it is constantly changing. Even though change may be difficult at times, I feel that the common goal has always been to improve the quality of care that we provide for our residents, thus improving their quality of life. I continue to stay in skilled nursing because each and every day, we continue to make a difference, and that in itself is the most rewarding part of my job.”